Effective Date: March 18, 2025
At Acai Affair, accessible at https://acaiaffair.com.au, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website or visit our physical locations in Hyde Park, South Australia, and Elsternwick, Victoria.
1. Information We Collect
We may collect the following types of information when you interact with us:a. Personal Information:
- Name, email address, phone number, and other contact details when you fill out forms on our website or subscribe to our newsletter.
- Payment information when you make purchases online or in-store.
b. Non-Personal Information:
- Browser type, IP address, and other technical data collected automatically when you visit our website.
- Information about your interactions with our website, such as pages visited and time spent on the site.
c. Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your browsing experience and gather analytics about website usage. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your orders, inquiries, or promotions.
- To improve our website, products, and services.
- To send marketing communications, if you have opted in to receive them.
- To comply with legal obligations and protect against fraud or misuse of our services.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products.
- Legal Compliance: We may disclose your information if required by law or to protect our legal rights.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. This includes using secure servers, encryption, and other industry-standard practices. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.
- Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
- Data Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain it.
To exercise these rights, please contact us at info@acaiaffair.com.au.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:Acai Affair
Email: info@acaiaffair.com.au
Locations:
- Hyde Park, South Australia
- Elsternwick, Victoria
Thank you for trusting Acai Affair with your personal information. We are committed to safeguarding your privacy while providing you with the best possible experience.
